Jaylu · by the Quantum Key Institute

Health Notice and Disclaimer

Last updated 03-11-2026

Jaylu makes personalised hypnosis, guided meditation and affirmation recordings. For most people they are a safe, pleasant way to relax, focus and build a better state of mind. They are not medical treatment, and there are times when you should not use them. Please read this before your first session.

Disclaimer

Hypnosis, guided meditation and affirmations are not medical, psychological or psychiatric treatment. Jaylu does not diagnose, treat, cure or prevent any condition, and nothing in a session is advice. Sessions are written and recorded by software from what you tell it, so they can contain mistakes, and what works for one person may do nothing for another. Results vary and we do not promise any outcome. Quantum Key Institute Pty Ltd is not liable for a session used against this notice, for example while driving, or for a condition it was never made to treat. Your rights under the Australian Consumer Law are not affected.

Jaylu is not a substitute for care

Jaylu does not diagnose, treat, cure or prevent any illness, injury or mental health condition, and it is not a replacement for a doctor, psychologist, psychiatrist, counsellor or other qualified professional. If you are being treated for a physical or mental health condition, keep following that treatment and tell the person treating you that you are using hypnosis and meditation recordings.

Do not use Jaylu if

• You have been diagnosed with schizophrenia, a psychotic disorder, bipolar disorder with psychotic features, or dissociative identity disorder, unless the professional treating you has said hypnosis is suitable for you.
• You have epilepsy or another seizure condition, unless the professional treating you has approved relaxation and hypnosis recordings.
• You are under 18.
• You are under the influence of alcohol or drugs.

Check with a professional first if

• You have severe depression, an anxiety disorder, post-traumatic stress, or a history of self-harm.
• You are pregnant or have a heart condition, low blood pressure or a breathing condition, and a session asks for deep or breath-held breathing.
• You have had a recent major loss, trauma or crisis.

Never listen while

• Driving, riding, swimming, or operating machinery or tools.
• Doing anything that needs your full attention.

Sessions ask you to close your eyes and relax deeply. Listen sitting or lying down, somewhere safe, where you will not be disturbed. Sleep sessions are made to be listened to in bed.

Stop if

You feel distressed, dizzy, panicky or unwell during a session, or something in a recording does not sit right with you. Open your eyes, sit up, take a few normal breaths and move your body. These feelings pass. You can tell us what happened from the notes screen after a session, or at support@quantumkeyinstitute.com.

What Jaylu does with what you say

Your sessions are written from your own answers, so say what is true for you. If what you write shows you are in danger of harming yourself or someone else, Jaylu will not make a session; it will show you how to reach people who can help right away, and that session will not count against your plan. If what you write shows a hard time without danger, Jaylu still makes your session, written more gently, with no language that asks you to let go of everything or revisit what hurt. Nothing you write is read by a person at Jaylu.

In an emergency

If you or someone else is in immediate danger, call your local emergency number now (000 in Australia, 111 in New Zealand, 911 in the United States and Canada, 999 in the United Kingdom, 112 in Ireland and most of Europe). Crisis lines, any time: Lifeline 13 11 14 (Australia), 1737 (New Zealand, call or text), 988 (United States and Canada), Samaritans 116 123 (United Kingdom and Ireland). Family violence: 1800RESPECT 1800 737 732 (Australia), 1-800-799-7233 (United States), 0808 2000 247 (United Kingdom). For other countries, findahelpline.com.

This notice is part of the Terms of Service. Read with the Privacy Policy and the Refund and Cancellation Policy. Quantum Key Institute Pty Ltd, ABN 93 684 008 366.